![]() ![]() ![]() then when i went to get it fixed i was duped into uping the Gigs to 6 from 2 because “it will help me work from home better” >surejan.gif< then when i saw how slow the connection still was, the associate over the phone convinced me that what i really needed to have more bandwidth is to get the 100Gig package because that “makes more sense”. The sales associate attached the mobile hotspot to my tablet so the wifi was slow to begin with since the tablet only offers 3G speeds. The service repair individual was as helpful as the newbie that sold me the device initially. They offered NO solutions other than to try and sell me another plane-with a limited bandwidth of 4g hot spot. But the hot spot is ridiculously slow now. Now it is USELESS! So slow, in fact, that I cannot even load the gmail in under ten minutes on my Chromebook or laptop. The device hot spot was CLEARLY very quick and reliable months ago. ![]() T-mobile customer service me around with this. ![]()
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